Terms & Conditions – Monixa Jewels

Welcome to Monixa Jewels. By accessing and using our website monixa.in, you agree to comply with the following Terms and Conditions. These terms govern your use of our platform, products, and services, ensuring a safe and transparent shopping experience.

1. Acceptance of Terms

By visiting our website or making a purchase, you accept these Terms & Conditions. If you do not agree, please discontinue use of our services.

2. Use of Website

  • You agree to use our website only for lawful purposes.

  • You will not misuse our content, attempt unauthorized access, or interfere with the site’s functionality.

  • All product images, descriptions, and content belong to Monixa Jewels and may not be copied or reproduced without permission.

3. Orders & Payments

  • All prices listed on our website are final and inclusive of applicable taxes unless stated otherwise.

  • Orders are confirmed only upon successful payment (except COD, if available).

  • We reserve the right to cancel or refuse any order due to errors, suspected fraud, or stock unavailability.

4. Shipping & Delivery

  • Orders are processed within 24–48 hours and delivered within the estimated time frame.

  • Delivery times may vary depending on your location and external factors beyond our control.

  • Customers will receive a tracking ID once the order has been shipped.

5. Refunds & Replacements

  • Refunds or replacements are available only for wrong or damaged products.

  • A clear unboxing video is mandatory as proof.

  • Claims must be made within 48 hours of receiving the order. For full details, please refer to our Refund and Returns Policy.

6. Product Information

We strive to display accurate product details. However, minor variations in color, size, or finish may occur due to lighting, photography, or screen settings.

7. Intellectual Property

All trademarks, logos, product designs, and content displayed on our website are the property of Monixa Jewels. Unauthorized use is strictly prohibited.

8. Limitation of Liability

  • Monixa Jewels is not liable for delays, damages, or losses caused by third-party couriers, unforeseen circumstances, or misuse of our products.

  • Our liability is limited to the value of the product purchased.

9. Privacy & Data Protection

Your personal data is protected in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described therein.

10. Policy Updates

Monixa Jewels reserves the right to update or modify these Terms & Conditions at any time. Continued use of our website after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

By shopping with Monixa Jewels, you agree to these terms and enjoy a safe, secure, and delightful experience with us.